![]() ![]() It introduced m-commerce features for local businesses like grocery stores, salons, pharmacies etc. While it started as a company offering barrier-less socializing experience sans ads, WhatsApp Business proved to be ideal for SMBs. While a majority of adults preferred WhatsApp to stay in touch with friends and co-workers, business owners needed something purposeful. With ad-free features, WhatsApp had no competition from any other popular messaging apps. On the contrary, WhatsApp boomed in countries like India, Europe, and the Middle East because it could replace services provided by local telecom operators. Moreover, data is cheaper in the US than it is elsewhere. In the US, WhatsApp hasn’t penetrated as much as it did in the rest of the world because Americans are satisfied with the call quality and messaging rates of domestic operators. RegularsĪ majority of users fit into this category. Most WhatsApp users fall into two categories which include: 1. Now that you have understood the difference between WhatsApp and WhatsApp Business, let’s dive deeper into a few more things in detail. Message forwarding can be done only 5 times #WHATS WHATSAPP BUSINESS ACCOUNT INSTALL#Ideal for local businesses to initiate one-on-one or group messages along with interactive templatesĭownload the app, install it, and it’s ready for useĪllows installation of a second WhatsApp, despite being on the same phoneĪccount can be used only by a single user on a specific device ![]() Ideal for personal use to initiate one-on-one or group messages No option to showcase products or services in a catalogĪllows you to show products or services in a nice catalogĬontacts are retrieved from phone but can be labeled Has option for automation or instant replies No option for automation or instant replies So there’s no doubt when it comes to messaging, WhatsApp is the king! What is the Difference Between WhatsApp and WhatsApp for Businessįree service that is created for users to communicate with anyone on their contact listįree service that is exclusively created for businesses to make interactions with customersĪllows a user to make voice & video calls, send voice messages, text messages, and share documents within 100MB limit, images, user locations, etc. ![]() On average, 100 billion (yeah, you heard that right!) messages are exchanged with daily users, spending close to 38 minutes chatting with friends and families. Within the impressive figures are 400 million users from India alone. An estimated 2 Billion people per month use it worldwide. Today, WhatsApp is the single most popular messaging app in the world. If anything, regular WhatsApp is a peer-to-peer messaging platform while the WhatsApp business version is cut out for small businesses to engage with patrons and keep track of interactive conversations. Besides, the business account cannot be substituted with a regular WhatsApp account unless you swap the account type. Moreover, these accounts can’t be strangers pulled off from the segmented marketing lists. ![]() For instance, the maximum number of accounts to which you can broadcast messages are capped at 256. WhatsApp Business allows reply automation, programming predetermined messages, and much more within a template to handle the after-hours inquiry.Ĭoming to regular WhatsApp, it’s no different from the Business version in certain ways. If you’re on your customer’s recent contact list or their phone book, you’d be able to nudge them with product links or notifications about an open order. So you can’t broadcast messages to any more people than you can with a regular WhatsApp. It is a free, hyperlocal small business tool for businesses to engage specific accounts or groups having something in common. WhatsApp Business is not another marketing blitzkrieg for spray and pray messages. Before we tell you what is the difference between WhatsApp and WhatsApp Business, let’s get into a quick introduction. ![]()
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